Terms and Conditions

Last Updated: November 15, 2025

These Terms and Conditions ("Agreement") govern the provision of services by {{COMPANY_NAME}} ("we", "us", or "our") to clients ("you" or "Client"). By engaging our services, you agree to be bound by this Agreement.

1. Services

1.1 Scope of Services

We provide mobile application development, design, consulting, and related services as specified in project proposals, statements of work, or service agreements. The specific deliverables, timelines, and fees will be outlined in separate project documentation.

1.2 Service Modifications

We reserve the right to modify our service offerings at any time. Any changes to existing projects will be communicated to clients and may result in adjustments to timelines and fees.

2. Client Responsibilities

2.1 Information and Materials

Clients agree to provide timely access to necessary information, materials, and resources required for project completion. Delays in providing required materials may impact project timelines.

2.2 Feedback and Approvals

Clients agree to provide timely feedback and approvals at project milestones. Extended delays in feedback may result in project timeline adjustments or additional fees.

2.3 Technical Requirements

Clients are responsible for ensuring they have appropriate infrastructure, accounts, and permissions required for project deployment and operation.

3. Project Timeline and Delivery

3.1 Estimated Timelines

Project timelines are estimates based on information available at project commencement. Actual delivery dates may vary based on project complexity, client feedback cycles, and unforeseen technical challenges.

3.2 Delays

We will make reasonable efforts to meet agreed timelines. However, we shall not be liable for delays caused by circumstances beyond our reasonable control, including client delays, third-party service issues, or force majeure events.

4. Fees and Payment

4.1 Project Fees

Fees for services will be specified in project proposals or statements of work. Unless otherwise stated, fees are quoted in British Pounds (GBP) and exclude applicable taxes.

4.2 Payment Terms

Payment terms will be specified in project documentation. Typical payment structures include:

  • Initial deposit upon project commencement
  • Milestone payments as specified in project plan
  • Final payment upon project completion

4.3 Late Payments

Payments not received within 30 days of invoice date may be subject to late fees and may result in suspension of work until payment is received.

4.4 Additional Work

Work beyond the agreed scope will be quoted separately and requires client approval before commencement.

5. Intellectual Property

5.1 Client Ownership

Upon full payment of all fees, clients receive ownership of custom code and designs created specifically for their project, subject to the exclusions below.

5.2 Our Retained Rights

We retain ownership of:

  • Pre-existing code, libraries, and frameworks
  • General methodologies and techniques
  • Reusable components and templates
  • Tools and internal systems used in development

5.3 Third-Party Components

Projects may include third-party libraries, frameworks, and services subject to their respective licences. Clients are responsible for compliance with third-party licence terms.

5.4 Portfolio Use

Unless otherwise agreed in writing, we reserve the right to use completed projects in our portfolio and marketing materials.

6. Warranties and Disclaimers

6.1 Service Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. We will correct defects in deliverables reported within 30 days of delivery at no additional charge.

6.2 Limitation of Warranties

Except as expressly stated, we provide services "as is" without warranties of any kind. We do not warrant that:

  • Applications will be error-free or operate without interruption
  • Applications will meet specific performance requirements
  • Applications will be compatible with all devices or platforms
  • Applications will achieve specific business results

7. Limitation of Liability

7.1 Liability Cap

Our total liability for any claims arising from services provided shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

7.2 Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities.

7.3 Third-Party Services

We are not liable for failures or issues caused by third-party services, platforms, or infrastructure beyond our control.

8. Confidentiality

8.1 Confidential Information

Both parties agree to maintain confidentiality of proprietary information disclosed during the course of the project. This obligation survives termination of the agreement.

8.2 Exclusions

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

9. Termination

9.1 Termination by Client

Clients may terminate projects with written notice. Upon termination, clients are responsible for payment of all work completed to date, plus reasonable wind-down costs.

9.2 Termination by Us

We may terminate projects if clients fail to make required payments, fail to provide necessary materials, or breach material terms of this agreement.

9.3 Effect of Termination

Upon termination, we will deliver all completed work to date. Clients must pay all outstanding invoices within 15 days of termination.

10. Dispute Resolution

10.1 Negotiation

Parties agree to attempt to resolve disputes through good-faith negotiation before pursuing legal action.

10.2 Governing Law

This Agreement shall be governed by the laws of England and Wales. Parties submit to the exclusive jurisdiction of courts in England and Wales.

11. General Provisions

11.1 Assignment

This Agreement may not be assigned by either party without written consent of the other party.

11.2 Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond their reasonable control.

11.3 Amendments

This Agreement may only be amended by written agreement signed by both parties.

11.4 Severability

If any provision is found invalid or unenforceable, remaining provisions shall continue in full effect.

11.5 Entire Agreement

This Agreement, together with project-specific documentation, constitutes the entire agreement between parties and supersedes all prior agreements.

12. Contact Information

For questions regarding these Terms and Conditions, please contact us:

  • Company Name: {{COMPANY_NAME}}
  • Address: {{COMPANY_ADDRESS}}
  • Email: {{CONTACT_EMAIL}}
  • Phone: {{PHONE_NUMBER}}